General Terms
- Your personally identifiable information will be used in accordance with our
Privacy Policy. To understand our practices, as to how we collect, use and disclose your
personally identifiable information, please refer our Privacy Policy, which also governs
your
visit to Medics.com
- We understand the privacy of all information you provide is of a primary importance. This is
why
we do everything possible to use it carefully and sensibly. This information is never shared
with other companies
Use Of Information On The Website
- The information on this Website is not a substitute for professional medical
advice or treatment for specific medical conditions. It is important that you do not make
medical decisions referring this site, and you should always seek the advice from qualified
healthcare professional with any questions you may have about your medical condition.
- Medics does not endorse any views or opinions that may be included in the Website
Content,
or other information provided through our Services. Your submission of questions or reviews
on
our site does not constitute a professional relationship between you and Medics.
No Doctor-Patient Relationship, Not For Emergency
- Please note that some of the content, text, data, graphics, images,
information, suggestions, guidance, and other material (collectively, "Information") that
may be
available on the Website (including information provided in direct response to your
questions or
postings) may be provided by individuals in the medical profession. The provision of such
Information does not create a licensed medical professional/patient relationship, between
Medics and you and does not constitute an opinion, medical advice, or diagnosis or
treatment of any particular condition, but is only provided to assist you with locating
appropriate medical care from a qualified practitioner.
- It is hereby expressly clarified that, the Information that you obtain or receive from
Medics, and its employees, contractors, partners, sponsors, advertisers, licensors or
otherwise on the Website is for informational purposes only. We make no guarantees,
representations or warranties, whether expressed or implied, with respect to professional
qualifications, quality of work, expertise or other information provided on the Website. In
no event shall we be liable to you or anyone else for any decision made or action taken by
you in reliance on such information.
- The Services are not intended to be a substitute for getting in touch with emergency
healthcare. If you are an End-User facing a medical emergency (either on your or a another
person's behalf), please contact an ambulance service or hospital directly.
Listing Content and Disseminating Information
- Medics collects, directly or indirectly, and displays on website the relevant information
regarding profile and practice of the Practitioners such as their specialization,
qualification, fees, location, visiting hours, and similar details.Medics takes reasonable
efforts to ensure that such information is updated at frequent intervals. Although
Medicsscreens and vets the information and photos submitted by the Practitioners, it cannot
be held liable for any inaccuracies or incompleteness represented from it, despite such
reasonable efforts.
- The Services provided by Medics or any of its licensors or service providers are provided on
an "as is" and "as available" basis, and without any warranties or conditions (express or
implied, including the implied warranties of merchantability, accuracy, fitness for a
particular purpose, title and non-infringement, arising by statute or otherwise in law or
from a course of dealing or usage or trade). Medics does not provide or make any
representation, warranty or guarantee, express or implied about the Website or the Services.
Medics does not guarantee the accuracy or completeness of any content or information
provided by Users on the Website. To the fullest extent permitted by law, Medics disclaims
all liability arising out of the User's use or reliance upon the Website, the Services,
representations and warranties made by other Users, the content or information provided by
the Users on the Website, or any opinion or suggestion given or expressed by Medics or any
User in relation to any User or services provided by such User.
- Medics assumes no responsibility, and shall not be liable for, any damages to, or viruses
that may infect User's equipment on account of User's access to, use of, or browsing the
Website or the downloading of any material, data, text, images, video content, or audio
content from the Website. If a User is dissatisfied with the Website, User's sole remedy is
to discontinue using the Website.
- If Medics determines that you have provided fraudulent, inaccurate, or incomplete
information, including feedback, Medics reserves the right to immediately suspend your
access to the Website or any of your accounts with Medics and makes such declaration on the
website alongside your name/your clinic's name as determined by Medics for the protection of
its business and in the interests of Users. You shall be liable to indemnify Medics for any
losses incurred as a result of your misrepresentations or fraudulent feedback that has
adversely affected Medics or its Users.
Reviews And Feedback
- By using this Website, you agree that any information shared by you with Medics or with any
Practitioner will be subject to our Privacy Policy.
- You are solely responsible for the content that you choose to submit for publication on the
Website, including any feedback, ratings, or reviews ("Critical Content") relating to
Practitioners or other healthcare professionals. The role of Medics in publishing Critical
Content is restricted to that of an 'intermediary' under the Information Technology Act,
2000. Medics disclaims all responsibility with respect to the content of Critical Content,
and its role with respect to such content is restricted to its obligations as an
'intermediary' under the said Act. Medics shall not be liable to pay any consideration to
any User for re-publishing any content across any of its platforms.
- Your publication of reviews and feedback on the Website is governed by Clause given below of
these Terms. Without prejudice to the detailed terms stated in Clause mentioned, you hereby
agree not to post or publish any content on the Website that,
- infringes any third-party intellectual property or publicity or privacy rights, or
- violates any applicable law or regulation, including but not limited to the IG Rules and SPI
Rules.
- Medics, at its sole discretion, may choose not to publish your reviews and feedback, if so
required by applicable law, and in accordance with Clause 5 of these Terms. You agree that
Medics may contact you through telephone, email, SMS, or any other electronic means of
communication for the purpose of:
- Obtaining feedback in relation to Website or Medics's services; and/or
- Obtaining feedback in relation to any Practitioners listed on the Website; and/or
- Resolving any complaints, information, or queries by Practitioners regarding your Critical
Content;
- and you agree to provide your fullest co-operation further to such communication by Medics.
Medics's Feedback Collection and Fraud Detection Policy, is annexed as the Schedule hereto, and
remains subject always to these Terms.
Rights And Obligations Relating To Content
- As mandated by Regulation 3(2) of the IG Rules, Medics hereby informs Users that they are not
permitted to host, display, upload, modify, publish, transmit, update or share any information
that:
- belongs to another person and to which the User does not have any right to
- is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic,
libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable,
disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in
any manner whatever;
- harm minors in any way;
- infringes any patent, trademark, copyright or other proprietary rights;
- violates any law for the time being in force;
- deceives or misleads the addressee about the origin of such messages or communicates any
information which is grossly offensive or menacing in nature;
- impersonate another person;
- contains software viruses or any other computer code, files or programs designed to
interrupt, destroy or limit the functionality of any computer resource;
- threatens the unity, integrity, defence, security or sovereignty of India, friendly
relations with foreign states, or public order or causes incitement to the commission of any
cognizable offence or prevents investigation of any offence or is insulting any other
nation.
Users are also prohibited from
- violating or attempting to violate the integrity or security of the Website or any Medics
Content;
- transmitting any information (including job posts, messages and hyperlinks) on or through
the Website that is disruptive or competitive to the provision of Services by Medics;
- intentionally submitting on the Website any incomplete, false or inaccurate information;
- making any unsolicited communications to other Users;
- using any engine, software, tool, agent or other device or mechanism (such as spiders,
robots, avatars or intelligent agents) to navigate or search the Website;
- attempting to decipher, decompile, disassemble or reverse engineer any part of the Website;
- copying or duplicating in any manner any of the Medics Content or other information
available from the Website;
- framing or hot linking or deep linking any Medics Content.
- circumventing or disabling any digital rights management, usage rules, or other security
features of the Software.
Retention And Removal
Medics may retain information collected from Users from its Website or Services for as long as
necessary, depending on the type of information; purpose, means and modes of usage of such
information; and according to the SPI Rules. Computer web server logs may be preserved as long
as administratively necessary.
How Infromation Collected About You Is Used ?
- Information about your use of the Services may be used for the following purposes:
- to provide, improve and create new Services,
- to respond to your inquiries and to send you administrative communications about the Medics
Sites and Services,
- to obtain your feedback about the MedicsSites and Services,
- to send you secure electronic messages and personalized emails pertaining to your interests
as inferred from your use of the Services.
- to statistically analyze trends and user behavior and activity including how frequently
areas of the Medics Sites are visited, how the Services are being used and how many emails
are received and opened,
- to provide you more relevant content including advertising both on and off the Medics Sites
and Apps,
- to detect and defend against fraud and other threats to the Services and our users,
- to identify issues with the Services,
- to conduct research and measurement activities, including those described below, and
- to administer your account.
How Your Information Is Secured And Retained?
- We take reasonable security measures to protect the security of your personal information.
Despite Medics efforts to protect your personal information, there is always some risk that
an unauthorized third party may find a way around our security systems or that transmissions
of your information over the Internet may be intercepted.
- The security of your personal information is important to us.
Disclaimer Of Warranties And Limitation Of Liability
- All information, services included on or otherwise made available to you through this
Website are provided by Medicson an "as is" and "as available" basis, either expressed or
implied, we specifically disclaim warranties of any kind to the extent allowed by the
applicable law. You expressly agree that your use of this Website is at your sole risk.
- Medics assumes no responsibility for any damages or viruses that may infect your computer
equipment or other property on account of your access to, use of, or browsing in this site.
- Medics has exerted reasonable efforts to ensure that all information published on the
Website is accurate at the time of posting; however, there may be errors in such information
for which we shall have no liability. We reserve the right to remove or alter any of the
information contained on the Website at our sole discretion.
- Medics cannot guarantee the adequacy, currency or completeness of the Website content.
Medics does not warrant or endorse the effectiveness, quality or safety of the services
available on its Website.
- We disclaim responsibility for any harm to persons resulting from any instructions referred
to in the Website. We do not warrant that the Website, or its content will meet your
requirements.
- Medics reserves the right to modify or withdraw any part of the website or any of its
content at any time without notice.
Medics Q & A
- The Q&A Platform is a platform for exchange of information which is of general nature in a
question and answer format. The Q&A Platform is not for emergency situations.
- Any Q&A interaction cannot be construed as a medical consultation with the Practitioner, in
any manner whatsoever.
- ClinicSpots Users may post questions on medical issues ("Querist"), and these queries can be
answered by multiple Practitioners on the Q&A Platform. It is expressly clarified that no
doctor-patient relationship is established between the Querist and Practitioner, in any
manner whatsoever, by indulging in this Q&A.
- The Practitioner may provide probable views, recommendations, suggestions and solutions to
the question posted by a Querist. However, it is expressly clarified that any such view,
recommendation, suggestion and solution shall not be construed as medical advice. The person
in question (being Querist or not) is advised to consult with a doctor in this regard.
- Practitioner shall not share their personal, religious and/or moral views with the Querist
while issuing their response.
- The Practitioner cannot issue and/or prescribe any medicines on the Q&A platform. It is a
platform for only exchange of information and not a consultation/ medical advice.
- The Practitioner is absolutely and expressly prohibited to:
- Provide a medical diagnosis;
- Issue a prescription;
- Post any response which comprises of any derogatory language, objectionable, pornographic
and /or offensive content;
- Advertise any brand of drugs, supplements, vaccines and medications, in any manner of
whatsoever
- Promote content and activities which are illegal in nature;
- In the event of any breach of these QA T&C, ClinicSpots will take appropriate action inter
alia ranging from issuing warnings to removal of Practitioner from the Q&A Platform, in its
sole and absolute discretion, on a case to case basis.
- Any liability arising out of the response issued by a Practitioner will be borne solely by
the Practitioner. Q&A Platform is only a platform interface provided by ClinicSpots for
sharing and exchanging information purposes.
- The Q&A Platform shall be audited on a regular basis by ClinicSpots for ascertaining
compliance by the Practitioner and the Practitioners consent to the same. It is clarified
that the said audit is not conducted for the purpose of quality check or validation of
responses issued by Practitioner.
- All general ClinicSpots Terms and Conditions shall govern the QA T&C to the extent
applicable. Decision of ClinicSpots is final and binding on the issues arising under the QA
T&C and ClinicSpots Terms and Conditions.
- We reserve the right to amend these terms and conditions from time to time without further notice
to you. Any such amendments we make shall be effective once we post a revised version of these
Terms and Conditions on the Website. It is your responsibility to review the ClinicSpots Terms
and Conditions regularly. Your continued use of the Website following the publication of any
such changes will constitute your agreement to follow and be automatically bound by the amended
terms and conditions.
Miscellaneous
- We reserve the right to change these Terms of Service at any time without notice in its
discretion and to notify users of any such changes solely by changing this Terms of Service.
Your continued use of the Website after the posting of any amended Terms of Service shall
constitute your agreement to be bound by any such changes. Your use of this Website prior to
the time this Terms of Service was posted will be governed according to the Terms of Service
that applied at the time of your use.
- We may modify, suspend, discontinue or restrict the use of any portion, including the
availability of any portion of the Content at any time, without notice or liability. We may
deny access to any person or user at any time for any reason. In addition, we may at any
time transfer rights and obligations under this Agreement to any affiliate, subsidiary or
business unit, or any of their affiliated companies or divisions, or any entity that
acquires us or any of their assets.
- We hereby reserve the right to block usage of the Website if any breach of the Terms of
Service is caused by a User. This can in no way be construed as a waiver of any legal right
under Indian law to claims any damages or initiate any legal proceedings against the User.